Conference Call



        

Thursday, November 30, 2006

Why Selection of Conference Call Bridge Is Important?

Telecommunication is empowering businesses and touching the lives of people around the world ever since its emergence. It has made possible for people to communicate over long distances in real time. Telecommunication has made possible efficient worldwide working and allows people to harness the advantages of globalization and business processes outsourcing. Conference Calling made it possible for people to work from different parts of the world at the same time and ensure that the research and development works for your organization go on with the fastest speed and most efficiency.

The most important point of consideration while investing in a conference call bridge is the level of security it offers. Conference call bridges are taking loads of call traffic and are considered one of the most vulnerable points in a conference call network. A lot of conference call bridges fall to attempts of wire tapping and become facilitators of corporate espionage. You should only invest in conference call bridges that offer secure conference calls using encryption features. Flawed devices have led to such horror stories of information theft that businesses have had to shut down because of the loss they suffered due to such information leak.

Conference calls are generally routed using special bridges which are very expensive devices and take almost all the load of conference call traffic. While investing in a conference call bridge, a lot of factors have to be kept under consideration. The most important of these is the clarity of voice output. Since bridges carry most of the call traffic, they are prone to heavy loads. This leads to a lot of signal distortion at the conference call bridges. Thus you must invest in bridges with high noise cancellation and favourable signal to noise ratio. If you can lay your hands on conference call bridges with noise cancellation features, so much the better.

The overall quality of Conference Call Bridge is also to be kept in mind because you must ensure a positive 'total cost of ownership' for the conference call bridge. Since they will be taking very heavy loads of your communication needs, the conference call bridges need to be of very high quality. Remember that you have to regularly maintain the conference call bridge so you must look for the companies that offer after sale as well as maintenance support. This will ensure both a low 'total cost of ownership' and regular availability especially at the crucial moments.

The golden rule is to invest in a conference call bridge that offers the best mix of all these features so that you can get the best of your investments.

You can get a detailed overview on conference calling equipment and some charecteristics to look for in a good conference call provider in this website http://www.conferencecallaudiovideo.info

Sunday, November 19, 2006

Conference Call Etiquette For A Business Meeting

Here, I will share my experience with you on the decorum required. I learnt what not to do from my first conference call and what to do from the second.

My first experience with a conference call was on sales strategy with corporate office. I logged into the conference bridge as per the agreed schedule, but soon realized that most of the other attendees were late. Some people I could not identify were talking, adding to the noise in the background. Some were even eating and drinking maybe tea or coffee, making the environment less than business-like. To top it all, I found the leader had no control over the proceedings. Needless to say, there was no outcome of the conference call. The whole session was unorganized, there were unnecessary arguments and misunderstandings and no decision could be taken

Soon there was a mail from VP- planning office, rescheduling the same conference to a week later. This time, there was a 7 point agenda for the conference call clearly listed, along with the expected duration of the call.

This is how my second experience with conference calls was, on the same issue with VP- planning as host:

The VP logged in on time and he introduced himself first along with other people who were with him. Surprisingly people from other offices were also logged in on time. I understood the role of punctuality in a conference call.

Secretary to the VP presented the agenda of the meeting, mentioning that she was going to be the time keeper of the meeting and that she was also responsible for circulating the minutes of the meeting.

Every body in the meeting this time was extremely well mannered, starting to talk only after stating his/her name. There was no back ground chattering. I realized that a quiet back ground is the key to good conference call.

Before we moved to the next topic on the agenda, the VP summarized the decision taken, issues still open for that topic and clearly mentioned who was responsible for closure of a particular open issue. Thus, we agreed on several issues in a short time span. I learnt that organizing and controlling is the basis of a successful conference call.

I noticed some people were going offline for few minutes after pressing the mute button in the conference bridge. This way, they were part of the conference call and yet able to discuss internally without disturbing others. This helped us to take clear decisions.

This time around, we were able to meet the agenda of the conference call.

After 2 days, I got a mail from the office of our VP-planning along with a small note on conference call etiquette.

Here are some helpful tips on "Conference Call Etiquette for A Successful Conference Call"

• Please participate in a conference call from a quiet room; there should not be any other surrounding noise.

• You should use good telephone equipment and should familiarize yourself with the same.

• You should log in on time and introduce yourself.

• Conference call is paid service and several people attend the call, so make optimum use of the time by remaining focused on the agenda.

I found this note extremely helpful. Did you?

I regularly update my site and blog on different aspects on conference calls.

Author is business strategist in a large IT company. You may visit his site http://www.conferencecallaudiovideo.info/conference_call.php for regular update. You will find excellent information on conference call pricing conference call pricing

Thursday, November 9, 2006

Conference Call Brings People Closer

The growth and advancement of technology helps business communities in effective & efficient communication. Today, CEO of a company can have a 30 minutes video conference call with all country head saving huge travel cost and time. Conference call helps business to take quick decision, confront business emergencies, saves time. Advent of computer technology enables web based conference call which integrates everybody within the organization. CEO can now address her hundreds of employees across from corporate office and her employees at different locations and time zones can watch it using web based conference.

A video conference call brings the people in distance to your room. This enables quicker exchange of information and makes person to person links a quicker and more natural occurrence. Latest conference call equipments provide several value added services like recording of call, on line office assistant with less cost. Conference call is a blessing to business and family both. In most business meetings today, especially large corporate houses that have offices at various major cities across the globe, Internet conferencing is commonplace. Decisions are made among key officials during the conference call, while certain departments publish their monthly performance report to the proper authorities via Internet-based presentations.

Internet conference typically consist of co-browsing activities of internet explorer, Microsoft Power Point presentations, sharing of word and excel sheet. Entire conference call can be stored in a media center and later can be reviewed. In case of video conference call, participants need to go to video conference room. Quality of video conference is better than web based conference but this is also costly services.

In short, conferencing is not just an effective business tool, but also a wonderful way of bringing families closer together and strengthening relationships. Conferencing breaks the distance and bring people closer but sometimes it eliminates the sincerity that comes with person to person interaction. Internet conferencing or web based conferencing can never replace face to face meetings, but it can work wonders at improving the value of communications.

3 simple conferencing buying tips

1. Ensure you know how to get technical support if you face any problem.
2. Make sure you hang up the call properly otherwise you will be charged.
3. Avoid dialing tool free number.

Author a dot com veteran, specializing in business strategy. She currently writes about the business conference call market and conference calls strategies, especially the new age of calling, the conference call at http://www.conferencecallaudiovideo.info

Saturday, November 4, 2006

Free Web Conference Calling

Sometimes in the search for a cheap conference calling solution, companies will often run across websites offering free web conference calling. Are these services offering a real service? Are there any hidden fees or gimmicks? In most cases believe it or not, there are no gimmicks. Certain service provider do in fact provider absolutely free web conferencing calling services. Many companies have discovered the benefits of using a free conferencing service. Using free conferencing services provide easy conferencing services.

Several of the options available provide quality audio conferencing and often are available on a reservationless system. Now in order to use most free services, it is usually required that your company sign up with the conferencing company. After signing up for the service you are provided either a series of toll numbers for attendees to call or in some cases depending on whether the conferencing provider offers additional services at a fee, they will offer a toll free number for calls.

Some are under the impression that all free web conference calling providers limit the controls a moderator has over the call. For the most part basic controls are included and provided free of charge. For web conferences some basic software may be needed, if using a trial version for free some limits to the options available will apply. Other limitations may include a limit to the number of people that can call in, and a limit to the length of the call. While for some companies this may seem too restrictive for their needs, other businesses find that the requirements fit well within their needs.

Signing up for free conference calling is a very simple process and is usually done on the Internet. Just locate the free web conference call provider that works for you and follow the online instructions. Sometimes you can even set up a conference call the same day. So the question many have then is how is it that these companies can afford to offer free web conference calling services? In some cases there is a charge for the software license.

While free versions of the software are available they are only very basic. The licensed software opens up all of the features. In still other cases some companies will only provide a series of toll numbers for the free conference call. The only charges you end up paying are normal long distance charges from your phone company. In a case like this it is sometimes a cheaper option to choose a paid service since they will then provide you with a toll free number. These are just a few examples. Search hard enough and you can find a free web conference calling plan that works for you and your company.

Dean Iggo is the webmaster of CheapConferencingSolutions.com a website providing the best web conferencing solution resources and information on the best services and providers for you and your company